Cookie Policy

This Cookie Policy explains how DART uses cookies and similar technologies when you visit or interact with the DART website, web-based services, applications, and other digital platforms.

This Policy explains:

• What cookies are;
• How DART uses cookies;
• What types of cookies may be used;
• Why DART uses cookies;
• How users can manage cookies; and
• How cookies relate to DART's Privacy Policy.

DART uses cookies primarily to help operate, secure, improve, and understand the use of its digital services.

Cookies are small text files or similar technologies that may be stored on a user's device when visiting a website or using an online service.

Cookies may allow a website to:

• Remember a user's preferences;
• Maintain login or session information;
• Improve website functionality;
• Understand how users interact with the platform;
• Maintain security; and
• Provide a more efficient user experience.

Cookies may be session cookies, which are deleted when a browsing session ends, or persistent cookies, which remain on a device for a specified period or until manually deleted.

DART may use cookies and similar technologies to:

• Operate and maintain the DART website;
• Keep users signed in where applicable;
• Remember user preferences;
• Maintain shopping, booking, or transaction sessions;
• Improve platform performance;
• Detect suspicious or unauthorized activity;
• Protect accounts and transactions;
• Understand website traffic and usage;
• Improve DART services; and
• Support legitimate marketing and communication activities, where applicable.

DART may use the following categories of cookies.

Strictly Necessary Cookies

These cookies are necessary for the website or platform to function properly.

They may be used for:

• Account authentication;
• Login sessions;
• Security;
• Transaction processing;
• Platform navigation;
• Session management; and
• Other essential website functions.

Because these cookies are necessary for core functionality, disabling them may affect the operation of certain DART services.

Functional Cookies

Functional cookies allow DART to remember choices and preferences made by users.

For example, they may remember:

• Language preferences;
• Login preferences;
• Location or service preferences;
• Website settings; and
• Other user-selected options.

These cookies help provide a more personalized and convenient experience.

Analytics and Performance Cookies

DART may use analytics or performance cookies to understand how users interact with its website.

These cookies may help DART understand:

• Number of website visitors;
• Pages viewed;
• General traffic patterns;
• Platform performance;
• Frequently used features; and
• Technical problems affecting users.

Information collected through these technologies may be aggregated or otherwise used for analytical purposes.

Security Cookies

DART may use cookies or similar technologies to help:

• Detect suspicious activity;
• Prevent unauthorized access;
• Protect accounts;
• Identify automated or malicious activity;
• Maintain transaction security; and
• Protect the integrity of the DART Platform.

These technologies may operate automatically as part of DART's security systems.

Marketing or Advertising Cookies

Where applicable, DART may use cookies or similar technologies to understand the effectiveness of promotional campaigns or deliver more relevant communications.

These technologies may help DART understand:

• Whether users interacted with a promotional campaign;
• Which DART advertisements or promotions were viewed;
• Whether users visited DART after interacting with a campaign; and
• General engagement with DART promotional content.

DART will only use such technologies in accordance with applicable privacy and data protection requirements.

Some cookies may be placed by third-party service providers used by DART.

These third parties may provide services such as:

• Website analytics;
• Payment processing;
• Security;
• Performance monitoring;
• Customer support;
• Marketing;
• Communications; or
• Other technology services.

Third-party providers may process information collected through their technologies according to their own privacy policies and applicable agreements.

DART will take reasonable steps to work with reputable service providers and require appropriate safeguards for personal information where applicable.

Cookies do not necessarily contain information that directly identifies a person.

However, cookie identifiers and information collected through cookies may, in certain circumstances, be associated with other information that identifies or relates to an individual.

Where cookie information constitutes personal information, DART shall handle it in accordance with:

• The DART Privacy Policy;
• Republic Act No. 10173, or the Data Privacy Act of 2012;
• Applicable rules and regulations;
• Relevant guidance of the National Privacy Commission; and
• Other applicable Philippine laws and regulations.

Where required by applicable law, DART may request a user's consent before placing or using certain categories of cookies, particularly cookies that are not necessary for the operation of the Platform.

Users may be presented with a cookie notice, banner, preference center, or other mechanism allowing them to manage applicable cookie preferences.

Where cookies are strictly necessary for the operation and security of the Platform, DART may use them as permitted by applicable law.

Users may manage or disable cookies through their browser or device settings.

Most modern browsers allow users to:

• View stored cookies;
• Delete cookies;
• Block cookies;
• Allow cookies only from certain websites;
• Block third-party cookies; or
• Receive notifications before cookies are stored.

However, disabling certain cookies may affect the functionality of DART's website or services.

For example, disabling necessary cookies may prevent users from:

• Logging into their account;
• Maintaining a transaction session;
• Completing certain transactions; or
• Accessing certain features.

DART may use technologies in its mobile applications that perform functions similar to cookies.

These may include:

• Device identifiers;
• Software development kits (SDKs);
• Local storage;
• Session identifiers;
• Application analytics technologies; and
• Similar technologies.

Where such technologies collect personal information, they shall be handled in accordance with the DART Privacy Policy and applicable Philippine data protection laws.

DART may use cookies or similar technologies in connection with payment and transaction security.

These technologies may help:

• Maintain secure sessions;
• Prevent unauthorized transactions;
• Detect suspicious activity;
• Verify legitimate platform activity; and
• Protect users and DART against fraud.

Payment information may also be processed by third-party payment providers according to their respective privacy and security practices.

The length of time cookies remain on a user's device depends on the type of cookie.

Session Cookies

These generally expire when the user closes their browser or ends their session.

Persistent Cookies

These may remain on a user's device for a defined period or until they are manually deleted.

DART may periodically review its cookie practices and adjust retention periods based on operational, security, legal, and business requirements.

DART takes reasonable organizational, technical, and physical measures to protect information collected through its digital services.

However, no website, application, electronic transmission, or storage system can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their accounts, devices, passwords, and login credentials.

DART's services are not intentionally directed toward children where applicable laws require parental consent or other protections.

DART does not knowingly collect personal information from children in violation of applicable law.

If a parent or lawful guardian believes that a child has provided personal information to DART improperly, they may contact DART using the information provided below.

Where applicable under Philippine law, individuals may have rights relating to their personal information, including rights concerning:

• Access;
• Correction;
• Updating;
• Objection;
• Withdrawal of consent, where applicable;
• Data portability, where applicable; and
• Other rights recognized under the Data Privacy Act and applicable regulations.

For more information, please review the DART Privacy Policy.

DART may update this Cookie Policy from time to time to reflect:

• Changes in technology;
• Changes to DART's services;
• Changes in cookie practices;
• Changes in applicable laws or regulations;
• Guidance from the National Privacy Commission; or
• Other legitimate operational requirements.

When material changes are made, DART may provide notice through the website, application, email, or other appropriate communication channels.

The updated Policy will indicate the applicable effective date.

This Cookie Policy should be read together with the DART Privacy Policy.

The Privacy Policy provides more comprehensive information regarding how DART collects, uses, stores, protects, and shares personal information.

Where cookie-related information constitutes personal information, the applicable provisions of the DART Privacy Policy also apply.

For questions, concerns, or requests relating to cookies or privacy, users may contact:

DART

Email: [email protected]

Website: https://www.dart.com.ph/

Facebook: https://www.facebook.com/dartappofficial

This Cookie Policy shall be governed by the laws of the Republic of the Philippines.

DART shall process personal information and applicable cookie-related data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, regulations, and applicable guidance.

By continuing to use the DART website or applicable digital services, users acknowledge that they have been provided information regarding DART's use of cookies and similar technologies.

Where applicable, DART will obtain the user's consent or provide appropriate controls in accordance with Philippine law.

DART

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